Four trucks, fourteen people, one depot
We started in 2009 with a 4.5 tonne truck and a landline, moving students around Carlton. The trucks got bigger. The habit of answering the phone ourselves did not change.
- AFRA member #12345 (sample)
- Since 2009
- Police checked crew
Two things shape how we quote. The first is that a removal is bought on trust and judged on one day. The second is that almost every bad moving day traces back to a decision made a fortnight earlier: the wrong truck, two movers where three were needed, or a lift nobody booked.
So we spend longer on the questions than most. Bedrooms, stairs, the landing turn, the garage nobody mentions, the clearway outside, the building manager who wants a certificate of currency. By the time a quote leaves our office it has a truck size, a crew size and an hourly band on it, and those three numbers rarely move.
We are not the cheapest quote you will get. We are usually the closest one to the final invoice, and after sixteen years in Melbourne that is the number we would rather compete on.
- Every mover holds a current national police check
- Every truck carries 40 blankets, straps, trolleys and floor runners
- Certificates of currency issued to building managers within two business days
- Roughly 60 percent of our cartons are on their second or third move
6,400+
Melbourne moves since 2009
4.9
Average rating from 1,284 reviews
31 m3
Median load we shift in a day
0
Call out, fuel or weekend fees
Four things we will not trade away
These are the arguments we have already had internally, settled, and written down.
The clock is honest
Time is charged in 15 minute blocks after the minimum and the finish time goes on a job sheet you sign. Nobody slows down near the end of a job.
Bad news travels fast
If a job is running long or a truck is stuck, you hear it at the halfway point, not when the invoice arrives.
Enough people on the job
Three flights of stairs gets a third mover. We wear the cost of that decision rather than passing you a slower, riskier day.
Cartons go round again
We collect your flattened cartons free within 21 days and send them out on the next job. Roughly 60 percent of our cartons are on their second or third move.
How the company grew
- 2009
One truck in a Collingwood driveway
Two mates, a 4.5 tonne truck and a landline. Most of the first year was student moves around Carlton and Fitzroy.
- 2013
AFRA accreditation
Depot, vehicles and equipment audited to the Australian Furniture Removers Association standard. Member #12345 (sample).
- 2016
Interstate linehaul starts
First regular Sydney run, then Adelaide. Backloading became about a third of our work within two years.
- 2019
Campbellfield storage opens
Module storage for settlement gaps, after one too many customers had nowhere to put a house for a fortnight.
- 2023
Four trucks, fourteen staff
Still one depot, still family owned, still answering the phone ourselves.
The people on the trucks
Same crew, same depot, same names on the job sheet. No labour hire on a Saturday.
Nikhil Raut
Operations manager
With us since 2011
Plans every truck and crew for the week. If your quote says three movers and an 8 tonne, Nikhil is the reason. Former linehaul driver, so he has loaded most of what he now schedules.
Steph Molnar
Move coordinator
With us since 2016
The person who calls you the afternoon before with your arrival window, and who chases building managers for lift bookings and certificates of currency so you do not have to.
Tama Whitiora
Crew leader
With us since 2014
Runs the Abbotsford crew. Specialises in the jobs that look impossible on paper: deco stairwells, 900 mm hallways and three seat sofas that have to go up on their end.
Aisha Rahim
Packing supervisor
With us since 2018
Trains every packer on the same standard: full cartons, square corners, under 20 kilograms, labelled by room. She is the reason our breakage rate sits where it does.
Dan Kovac
Interstate driver
With us since 2012
Drives the Hume more than anyone here. Heavy rigid licence, fatigue management certified, and the one who will tell you exactly what the quarantine officer at Bordertown will ask.
Grace Okoye
Storage and settlements
With us since 2019
Looks after the Campbellfield warehouse. Seals and numbers every module, keeps the register, and handles the short notice redeliveries when a settlement finally lands.
Credentials and cover
Every figure below is sample content for this demo site.
- AFRA accredited
Member #12345 (sample) of the Australian Furniture Removers Association. Accreditation means our depot, vehicles and equipment are audited.
- $20m public liability
Sample cover, with a certificate of currency issued to your building manager on request.
- Police checked crew
Every mover holds a current national police check and a Victorian driver licence or heavy rigid endorsement.
- 4.9 from 1,284 reviews
Across Google and Facebook, sample figures for this demo site, with 92 percent five star.
- Cartons collected free
We pick up your flattened cartons within 21 days and send them back out on the next job.
- Family owned since 2009
Four trucks, fourteen staff, one depot in Abbotsford. No franchise, no call centre.
Talk to the people who will do the job
No call centre, no franchise. The person who quotes your move is the person who schedules the truck.